5165 Penn Ave, Pittsburgh, PA 15224 | Become a Caregiver

Meet Our Office Team Providing In Home Senior Care Pittsburgh Residents Count On

Our team is uniquely qualified and ready to help with in home senior care Pittsburgh seniors need

If you are looking for a reliable and well trained individual to help your loved one receive care at home, look no further than our care agency. We offer loving in home senior care Pittsburgh seniors rely on to stay safe, comfortable and independent in their own homes. Not only are our caregivers an important part of our team, so too are the behind the scenes office team.

Our expert staff pay careful attention to your loved one’s needs and deliver prompt and specialized assistance that is head and shoulders above other care agencies. As part of our Interactive Caregiving philosophy, our care agents work to engage the seniors we serve in order to make sure they receive the in home senior care Pittsburgh residents have come to expect. Your loved one’s care aide will help your loved one engage in everyday activities, conversation, exercise and more to ensure companionship, fun and mental stimulation. In order to provide that level of care, our behind the scenes team must work to develop excellent screening and matching capabilities.

All of our care experts are carefully trained, vetted and screened to ensure quality care with peace of mind. Care aides are bonded and insured through our agency and work with our office staff on a continual basis to ensure quality in home senior care Pittsburgh seniors expect. Many of our clients have come to rely on our agency workers as friends, confidants and family.

Get to know the individuals behind our elder care agency today. We are available 24 hours a day to address your questions, comments and concerns or to schedule a free in-home consultation at (412) 203-5217.

Tom and Mame Donohue


Tom and Mary "Mame" Donohue, RN, provide overall direction to this franchise location and its operations. They assure that all franchise services stay true to the Comfort Keepers brand of in-home senior care that actively engages seniors.  Mame relies on her thirty (30) plus years of nursing skills when interacting with clients and their families to assist in structuring the most helpful plan of care.

Kathy Scarpaci

Community Liaison

Kathy has 15 years of experience in healthcare; serving in administration, marketing and admissions roles. She has worked in assisted living, dementia care and skilled nursing facilities and hospital and outpatient services. She has a passion for helping seniors to live in their own home for as long as possible. She understands that every individual’s needs are unique and works diligently with a family in the development of a service plan that addresses their specific situation.

Jeanine Sismour

Community Liaison

Jeanine’s detail to organization enables her to juggle multiple managerial tasks. Her past experience as an advocate and a volunteer for charitable organizations and non-profits have given her an excellent background for providing attentive customer care.

Jenny Westerman, RN

Care Manager

Jennifer has well-rounded experience as a Charge Nurse, Shift Supervisor, Case Manager and Hospice Nurse. Her engaging demeanor is an immediate ice-breaker to strangers. She typically can’t be found in the office, as she is out visiting our clients.

Andie Kosko

Human Resource Manager

Andie comes to Comfort Keepers with 17 years’ experience in the Human Services field.  She was attracted to Comfort Keepers philosophy and mission statement.  Her friendly, energetic and goal oriented personality fits well with the challenging position of recruiting and retaining quality caregivers for Comfort Keepers.

Sheena Hancock

City Office Administrator/HR Coordinator

Sheena holds degrees in Legal Studies and Public Services from the University of Pittsburgh. She has over 10 years of office administration experience. As a former caregiver, she demonstrates her leadership skills to encourage and mentor our caregivers while assisting the clients with daily living.


Scheduling Manager

Ro has been a member of the administrative team since 2006. The time she has taken to get to know the care aides and match them with clients is without question the cornerstone of her scheduling success. This process of relationship building and her intrinsic motivation to exceed expectations has won her respect by all.

Mattie Johnson

City Scheduler

Mattie’s previous experience as a scheduler, manager and caregiver enable her to work the scheduling puzzle for the optimum satisfaction of both clients and caregivers. Her calm, can-do attitude is reassuring to all.

Michele Harvey

Accounts Receivable/Administration

Michele is the voice of CK Pittsburgh South managing incoming calls and assisting with the flow of communication in the office. She also acts as support for the administrative staff helping them achieve their goals. Her even temper, intrinsic motivation and tireless efforts are an asset to the office staff.

Shelby Pelesky

Human Resources/Administrative Assisstant

Shelby Pelesky was born and raised in Pittsburgh.  She completed her BA in Psychology at Boston University and her MS in Organizational Psychiatry and Psychology at King's College.  In her spare time, Shelby is a barista at Barnes & Noble and bakes lots of goodies at home, some of which we have enjoyed in the office.

Lorie Bratetich

On-Call Staff

Lorie joined our office staff in June 2016, as one of our two On Call Specialists.  She is the mother of three boys and very happy to be back in the work force after taking a long break to be a stay at home mom.  Lorie loves camping and the outdoors.

Julie Ost

On-Call Staff

Julie is our on-call specialist. All office staff relax in the evenings or on weekends when Julie is at work handling those last minute surprises from clients (and occasionally care aides). She is well-rounded with experience working in the construction business, bus driver for special needs children, and a file reviewer for underwriting. In addition she is a mother of three girls.

Charlene Romano

Personnel Coordinator

Charlene has had a long history with our agency, initially employing CK to care for her father followed by joining the staff as a caregiver. Currently, Charlene is part of the HR staff and coordinates pay roll for the caregivers.

Hilary Spell

Client Care Coordinator

Hilary is a graduate of Penn State University with a B.S. in Rehabilitation Services. Along with experience in case management she assists our clients in managing changing life circumstances. Her calm, friendly and patient demeanor with clients helps relieve the stress of otherwise difficult choices.

Pat Donohue, MSW, CSA

Management Assistant

Patrick’s desire to work with people has led him to Comfort Keepers after an eight year stint in the Army. He has become involved in all aspects of the business.



Comfort Keepers of Pittsburgh and South Hills, PA provides in home care and senior care services in the following cities:

Baldwin, Bethel Park, Bloomfield, Belle Vernon, Bentleyville, Bon Air, Brentwood, Brookline, Carrick, Castle Shannon, Charleroi, Clairton, Donora, Downtown Pittsburgh, Dravosburg, Duquesne, Duquesne Heights, East Liberty, Elizabeth, Elizabeth Township, Elrama, Etna, Finleyville, Friendship, Garfield, Glassport, Glen Hazel, Greenfield, Hays, Hazelwood, Highland Park, Homestead, Homewood, Jefferson Hills, Jefferson, Knoxville, Lawrenceville, Larimer, Library, Lincoln Place, McKeesport, Millvale, Monessen, Monongahela, Morningside, Mount Lebanon, Mount Washington, Munhall, New Eagle, Oakland, Overbrook, Penn Hills, Pleasant Hills, Point Breeze, Polish Hill, Scott Township, Shadyside, Smithton, South Park, Southside, Squirell Hill, Stanton Heights, Strip District, Swissvale, West Elizabeth, West Homestead, West Mifflin, West Newton, Wilkinsburg, Whitehall, PA


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